🚚 Delivery Policy – Moonzah Enterprise

At Moonzah Enterprise, we are committed to ensuring your premium gifts and packaging products are delivered safely, quickly, and conveniently.

📍 Delivery Coverage

Dhaka City: We provide direct delivery service across all areas of Dhaka for a smooth and fast experience.

All Over Bangladesh: For customers outside Dhaka, we deliver through trusted courier partners to ensure your order reaches you safely, no matter where you are.

💳 Payment Options

Cash on Delivery (COD): Available for Dhaka and selected locations across Bangladesh.

Prepayment: For larger orders, corporate orders, or customized products, we may require advance payment.

⏳ Delivery Timeline

Inside Dhaka: Standard delivery within 1–3 business days after order confirmation.

Outside Dhaka: Delivery within 3–7 business days, depending on location and courier service.

📦 Order Processing

Orders are carefully packaged to ensure your products arrive in perfect condition.

Customized or bulk orders may require additional processing time (notified at checkout).

🚨 Important Notes

Delivery charges may vary based on location, package size, and courier fees.

Customers are requested to verify the product upon delivery.

In case of courier delays or delivery issues, our team will assist promptly.